OUR MISSION STATEMENT
Our goal is to 'strive for excellence' by providing quality products and a 'value for money' service, in a friendly, competent and timely manner to all our Principals and Clients. We aim to maintain and continually improve our national reputation for professionalism, efficiency and trustworthness, and strengthen our position as one of the leading reputable Import and Export suppliers in Malta.
In order to achieve the above we shall:
Select and train a dependable and efficient work force to carry out the necessary implementation of our defined operating procedures.
Put into place and continually improve the systems and processes which provide our clients with the highest possible level of service.
Maintain close contact with our clients, ensure that any possible improvements suggested are made, and rectify any deficiencies encountered.
Further develop the range of services offered to our clients to ensure that they benefit from a complete and comprehensive selection of inter-related functions within the Company.
Screen and moniter the level and quality of service supplied by all our sub-contractors.
Ensure the safety, security and well-being of our employees, and foster and encourage 'team' spirit within the Company.
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PN Fenech can today be considered to be the oldest established ship supplier in Malta. The Company, which was originally set up in 1910, is situated in the vacinity of Valletta City's 'Grand Harbour'.
The Company has been progressively trading over the years, and due to the professional services offered and the personal interest we pride ourselves in taking with all our valued customers, our client base and reputation continually grows.
P.N. Fenech is a quality assured Company, and was actually the first ship chandler on the Island to gain certification to BS EN ISO9002:94 in 1996, via Lloyd's Register Quality Assurance a leading international certification body. This we feel is tangible proof of our commitment to providing a client focused service, offering 'value for money' services and products, as echoed within our Mission Statement.
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